It’s strange to some, but I truly enjoy creating good documentation. To me, creating quality documentation is a puzzle – where the goal is communicate all necessary information, but do so in an ordered and organized way so that the reader gets the information they need, when they need it.

This often means blending both macro and micro concepts; going into sufficient detail to anticipate the audience’s needs and questions – but also not drowning the reader or frustrating them with incomplete or non-linear information.

Not doubt, working on documentation can feel like a burden when shipping software is the primary focus. But lack of sufficient documentation is a technical and business debt with recurring interest paid in inefficiency.

Whether your documentation needs are:

• On-boarding new team members
• Creating a reference for software maintenance and support teams
• Educating non-technical stakeholders
• Fulfilling infosec compliance or audit requirements
• End user training
• Managing the intake and review process for teams of technical writers

Strand Consulting has the technical and business knowledge necessary to support your needs.

Below you will find additional reading about my approach to technical documentation.

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